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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It includes detailed info about all the actions that you can carry out on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of educational video clips clarifying how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our extensive Frequently Asked Questions database, which covers questions asked by actual people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of technical support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time is about 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 106729

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com